Our well-trained inbound and outbound customer service staff, widely recognized as “best in class,” treat every personal interaction with utmost courtesy and a commitment to mutually effective resolution. That’s true whether it’s English, Spanish or French, all of which are easily accommodated by our diverse and talented team.
Meridian embraces leading technology in customer service, on a domestic and international basis. Measuring the depth and duration of each communication sets Meridian apart from the competition and gives you the tools you need for effective program management. We provide service based on your needs, whether its 24/7 or 5/7.
Our customer care services are used in a number of ways by our customers:
• General client support
• Direct sales through e-commerce sites
• Help desk
• Dealer locators
• Specialized call centers